Frequently asked questions

1. What’s included with my order?

Your order includes AirPods Pro 3, a MagSafe Charging Case (USB-C), silicone ear tips in five sizes, documentation and a USB-C charging cable included with our offer.

Do I need to buy a charger?

A USB-C charging cable is included with your order. A power adapter is not included, but you can use a compatible USB-C power adapter you already own

When will I receive my order?

Estimated delivery is within 7 days of placing your order. Delivery times may vary depending on your location and carrier delays.

Is shipping free?

Yes, shipping is free. Check our Shipping Policy for the destinations we serve and full delivery details.

Can I return my order?

We offer free returns within 30 days, subject to our Return Policy. Contact our support team for instructions on how to start your return.

Can I adjust the fit?

Yes. Five silicone ear tip sizes—XXS, XS, S, M and L—help you find the fit that feels right for your ears